Support
Calm help, fast answers, and real people. Average first response, under one business day. Feel free to reach out to us at support@synchrolinkai.com.
Ingest encounters with supporting notes, labs, and imaging. In 30 days, we validate MEAT integrity, flag documentation gaps, and show measurable revenue lift.
- Evidence-linked documentation status for each diagnosis
- v28-ready HCC mapping
- Redocumentation & continuity checks
We’re revenue integrity infrastructure. We sit upstream of billing to ensure every diagnosis is evidence-supported and audit-ready before a claim is submitted. That makes your existing RCM stack more effective.
No. SynchroLink AI runs in the background. Clinicians continue documenting in the EHR as usual; coding, CDI, and revenue integrity teams see evidence-backed documentation status in their current workflow.
Between your EHR and billing systems. Start file-based to prove value in 30 days; integrate via FHIR/native APIs to surface results where teams already work.
A working pilot: your files in, verified documentation workflow out, plus a KPI read‑out on evidence completeness, CDI throughput, RAF opportunity, CMS/RADV readiness, and modeled revenue impact.
Anything that supports the condition for the encounter: notes, labs, meds, vitals, imaging, prior continuity, and outside specialist records. If support is missing, the chart stays out of coder-ready release.
We measure what actually moves the needle: evidence completeness, CDI and provider rework reduction, CMS/RADV readiness, RAF opportunity, and modeled revenue impact. Every pilot ends with a clear before‑and‑after report.
Yes. We execute a BAA, minimize data, encrypt in transit and at rest, and save only the evidence needed for audit.
Recommended for your ops team
Prospective vs. Retrospective Coding: Why Timing Matters in Risk Adjustment
Retrospective review can find missed opportunities, but late chart chasing creates provider burden and audit exposure. The safer model uses retrospective findings to prepare the next appropriate visit, resolve recent gaps through CDI, and capture supported RAF documentation while the clinical context is fresh.
Redocumentation & Continuity Recapture: The Missing Link in Audit‑Ready RAF
Audit‑ready RAF depends on current‑year support, not last year’s documentation. Redocumentation and continuity recapture make that support visible before submission.
Why Suppression Is a Feature (Not Lost Revenue)
In risk adjustment, the most expensive mistake is submitting a diagnosis that does not hold up. Suppression protects RAF defensibility without slowing teams down.