One Trusted Identity Record.
Connect fragmented records across silos and gain a 360° view of every patient across departments, facilities and EHRs.
Integration with leading EHR providers
Unlock $2.5M+ in Missed Revenue. Eliminate Patient Identity Gaps.
Discover how SynchroLink AI helps hospitals reduce denied claims, improve quality scores, and comply with the MATCH IT Act 2025 while turning data integrity into a measurable financial asset.
- 90%+ Patient Match Rates in Real World Pilots
- $2.5M+ in Recovered Claims & Denials
- MATCH IT Act Compliance & Audit Readiness
Why Hospital Leaders Trust SynchroLink AI:
Hospitals lose millions every year from bad data. Our platform resolves identity gaps at scale boosting revenue, accelerating billing, and reducing risk. We turn patient identity into a profit center.
Eliminate Identity Errors Before They Cost You
Identity Assurance at Registration
Stop duplicates before they enter your system. At check-in, SynchroLink AI quickly compares patient info to our database of 300 million+ verified identities. If we spot a possible match, we prompt staff with quick questions only the real patient could answer like a past address or phone number. This stops duplicates and impersonators before they enter your system, without slowing down intake.
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Bulk Identification for System-Wide Cleanup
Clear out identity clutter every night. SynchroLink AI scans your system to find existing duplicates and groups them for safe, trackable merges. This helps your team clean up records faster, reduce errors, and get back lost revenue without adding to their workload.
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Precision Pairing for Manual Review
Take the guesswork out of linking patient records. When two charts might belong to the same person, SynchroLink AI gives your team a confidence score and shows how closely they match on key details like name, date of birth, and address so your team can make the right call quickly and confidently.
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Assisted & Autonomous Identity Resolution
Speed up duplicate resolution with AI guidance and automation. SynchroLink AI highlights potential matches and explains why they’re likely the same person helping your team make decisions faster. Obvious duplicates are handled automatically, and tricky cases like twins are flagged for review. Every step is tracked for full audit transparency.
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Schedule a meetingCalculate Your Patient Identity Savings Potential
Used by top 20 US health systems to reduce duplicate records
5-Year Savings Projection
$211.6M
Compounded savings from duplicate reduction
Annual Savings Potential
$42.3M
Compounded savings from duplicate reduction
Annual CMS Penalty Risk
$0
Based on current 13.1% duplicate rate
Leadership Scorecard
Patient Safety Grade
D
Financial Health
Strong
Meeting Industry Benchmarks
3-Year Savings Roadmap
Projection model based on 2023 CAQH Index data
Avg. Client Savings
1.8-2.4M/yr
Source: 2023 Black Book Survey (N=1,240)
Duplicate Reduction
78-91% (95% CI)
Implementation
6-8 Weeks
Typical Implementation Timeline
Week 1
MPI Hygiene Audit & Baseline Analysis
Week 2
Blocking Rule Configuration & Validation
Week 4
Probabilistic Matching Weight Adjustment
Week 6
SAFER Guides R2 Compliance Review
Week 8
Staff Training & Process Integration
* Savings estimates based on 2023 Black Book survey data of 1,240 hospitals and CMS-reported average duplicate remediation costs. M&A impact calculated from 2019 JAMA study. Projections are based on internal testing, industry data (e.g., Black Book, HFMA), and anticipated pilot outcomes. Actual results may vary due to market conditions, adoption rates, and hospital specific factors.
Turn Patient Identity into a Revenue Engine
Stop revenue leakage from denied claims by eliminating duplicate and mismatched records automatically and in real time.
Cut your HIM team’s manual review workload by up to 75% with clear AI-driven match scores and explainable recommendations.
Prove compliance and reduce risk with audit-ready logs that track every decision from registration to merge.
- Recover lost revenue by reducing claim denials and billing errors.
- Accelerate your intake workflow with instantaneous identity checks.
- Maintain audit-ready compliance and safeguard against misidentification.
Four cornerstone capabilities plus seamless integration via HL7 ADT messages and FHIR APIs.
Patient Identity Health Dashboard
At a glance KPIs on records ingested, duplicate rate, and billing leakage so you always know the health of your identity data and the revenue impact.
SynchroLink Beacon© - Our Identity Graph
Serves as the master key after deterministic and probabilistic matching leveraging our proprietary 300M+ identity graph to finalize record links with full auditability and accuracy.
AI Powered Matching & Resolution
Combine confidence scores, AI-generated recommendations, and automatic resolution. Get clear guidance on borderline cases, auto-resolve obvious duplicates, flag edge cases for review, and track every decision.
Stop Duplicates at the Front Door
Prevent duplicates at check‑in. SynchroLink AI verifies data against our 300M+ identity graph and prompts quick verification so only valid records enter your system.
Who we help
Hospitals & HIEs
Improve patient safety with accurate record matching. Reduce duplicate records and enhance data integrity. Streamline operations and reduce manual reconciliation efforts.
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Payers
Reduce costly claim denials and payment errors with cleaner provider submitted data. SynchroLink AI strengthens fraud prevention, improves claims accuracy, and supports value-based care alignment across your network.
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Healthcare Technology
Minimize inefficiences of data exchange between disparate systems by maintaining consistent patient information. Reduces the financial burden and risks associated with duplicate records, such as denied claims.
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Labs & Diagnostic Centers
Ensure correct patient identification for accurate testing and dispensing. Reduce operational inefficiencies and improve data management. Comply with healthcare regulations through precise record keeping.
Learn more →Handle Unique Challenges
Address Diverse Naming Conventions
We specialize in resolving patient identities across various cultural backgrounds. 21% of Black patients and 35% of Hispanic/Latino patients have duplicate records.
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Reduce Operational Costs
Minimize the average spend due to misidentification. Address the 35% of denied claims caused by inaccurate records, saving resources on rework. Save over 100 hours per week spent on resolving identity issues.
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Improve Patient Safety
Mitigate risks associated with misidentification. Provide accurate billing and records to improve patient satisfaction and retention. Avoid regulatory fines and anticipate future regulations.
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Let's transform your patient data management together.
What Our Clients Say About our EMPI
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We operate under BAA/HIPAA and practice data minimization.